Frequently Asked Questions
Everything you need to know about our eco-friendly apparel and services.
What is your return policy?
We offer a 90-day return policy for items in original condition. If you aren't 100% satisfied with your purchase, you can return it for a full refund or exchange.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Are your materials sustainably sourced?
Yes, sustainability is at our core. We use organic cotton, recycled fibers, and Tencel to ensure our clothing is as kind to the planet as it is to your skin.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international destinations. Shipping costs and delivery times vary based on the destination country.
How should I care for my Toad&Co garments?
To prolong the life of your clothes, we recommend machine washing in cold water and hanging to dry or using a low heat setting on your dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installments via Afterpay.